Last updated: June 2025. This Privacy Policy explains what information we collect from players in the Philippines, how we use it, and the steps we take to keep it safe. By using the 588jili platform, you agree to the practices described here.
This Privacy Policy applies to all personal information collected by 588jili in connection with the operation of our online gaming platform, which is available to players in the Philippines. When we refer to "we," "us," or "our," we mean the 588jili platform and its operating entity. This policy covers information collected through our website, mobile experience, account registration process, customer support interactions, and any other touchpoint where you provide us with personal data. It does not cover third-party websites or services that may be linked from our platform, as those are governed by their own privacy policies. We encourage you to read those policies separately before sharing any personalinformation with any external service.
When you register for an account on 588jili, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) verification process, which is required under Philippine regulations for online gaming platforms. During your use of the platform, we automatically collect certain technical data such as your IP address, device type, browser version, operating system, and session activity logs. Payment-related information — including your preferred payment method, transaction history, and deposit or withdrawal records — is also collected and stored securely. We do not store full card numbers or banking credentials; payment processing is handled by our licensed payment partners who maintain their own security standards.
The personal information we collect is used primarily to create and manage your 588jili account, process deposits and withdrawals, and ensure that you receive the services you have requested. We use your identity and age verification data to comply with Philippine gaming regulations, which require that all players are at least 21 years of age and are legally permitted to participate in online gaming. Your contact details are used to send you important account notifications, security alerts, and responses to your support enquiries. We may also use aggregated, anonymised data about platform usage to improve our services, fix technical issues, and develop new features. If you have opted in to receive promotional communications, we may send you updates about new games, offers, or platform features — you can opt out of these at any time by contacting our support team. We will never use your personal information for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.
588jili processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and the delivery of gaming services, processing is necessary for the performance of a contract between you and 588jili. For identity verification and anti-money laundering checks, processing is required to comply with our legal obligations under Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable gaming regulations. Where we send you optional marketing communications, we rely on your consent, which you may withdraw at any time. In some cases, we may also process data based on our legitimate interests — for example, to detect and prevent fraud, maintain platform security, and improve the overall user experience for Filipino players. We always balance our legitimate interests against your rights and will not process your data in a way that overrides those rights without a valid legal basis.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, cloud hosting services, and customer support tools — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, law enforcement agencies, or regulatory bodies such as PAGCOR. If 588jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer in advance where required by law. We require all third parties who receive your data to maintain appropriate security measures and to use it only in accordance with our instructions.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. If you request the deletion of your account, we will remove or anonymise your personal data from our active systems within a reasonable timeframe, except where retention is required by law or where we have a legitimate interest in keeping certain records for fraud prevention or dispute resolution purposes. Technical logs and anonymised usage data may be retained for shorter periods for platform maintenance and security monitoring. Once the applicable retention period has expired, your data will be securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You have the right to object to certain types of processing, including direct marketing, and to withdraw your consent at any time where processing is based on consent. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on our FAQ page, and we will respond to your request within the timeframe required by law.
588jili uses cookies and similar tracking technologies to ensure that our platform functions correctly and to improve your experience as a player. Essential cookies are necessary for the platform to operate — they enable you to log in, maintain your session, and navigate between pages without losing your progress. We also use analytical cookies to understand how players interact with the platform, which pages are most visited, and where technical issues may be occurring. These analytical cookies collect data in an aggregated and anonymised form and do not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of the platform. We do not use third-party advertising cookies or allow external advertisers to place tracking technologies on our platform. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine privacy regulations.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff who handle personal data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 588jili account and to keep your login credentials confidential.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by posting a prominent notice on the platform or by sending a notification to the email address associated with your account. The updated policy will take effect from the date indicated at the top of the page. We encourage you to review this policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of the 588jili platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure if you wish.
We never sell your personal information to third parties. Your data is used only to operate your account, process payments, and comply with Philippine gaming regulations.
Under the Philippine Data Privacy Act, you can access, correct, or request deletion of your personal data at any time by reaching out to our support team.
All data transmitted on the platform is protected by TLS encryption. We conduct regular security reviews to keep your account and personal information safe.
Our data practices are aligned with Republic Act No. 10173 (Data Privacy Act of 2012) and applicable PAGCOR regulations for online gaming operators in the Philippines.
Our FAQ page covers common questions about account security, data requests, and how we handle your information on the 588jili platform.